Customer Service Advisor | S1 | Everyday Banking | Bradford at Santander | Torre

Customer Service Advisor | S1 | Everyday Banking | Bradford

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Freelance
Recurrent
Base compensation GBP24.4K/year
~USD32.3K/year

+ Health insurance

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Hybrid (Bradford)
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Posted about 2 years ago

Requirements and responsibilities


- Competitive starting salary of £22,400 (Pro Rata) with additional benefits - Opportunity to work with a leading financial services company - Supportive and inclusive workplace culture - Flexible working arrangements - Access to a wide range of employee benefits We are currently recruiting for the position of Customer Service Advisor in Bradford. As a Customer Service Advisor, you will be the friendly face and voice of Santander, providing outstanding customer service and problem-solving solutions. You will assist customers with day-to-day transactions, queries, and servicing, update customer records, and help to keep our customers and the bank safe. This role offers a competitive starting salary, flexible working arrangements, and the opportunity to work in a supportive and inclusive workplace culture. Responsibilities: - Acting as the first point of contact for customers over the phone - Assisting with day-to-day transactions, queries, and servicing - Updating customer records - Helping to keep our customers and the bank safe - Building relationships and finding solutions - Developing knowledge of services and products to help customers - Identifying new ways to improve the customer experience
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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