Experience: - 5–7 years hands-on ServiceNow implementation, with Now Assist or agentic AI delivery exposure. Certifications: - CSA (required). - 2 x CIS (required). - Advanced ServiceNow certifications (required). - Now Assist installed and configured on the candidate's own employee instance (required prerequisite). Primary Responsibilities: - Deliver AISP advisory sessions across a portfolio of 8–10 concurrent customers. - Perform hands-on agent activation on RAD sprints alongside the technical lead. - Drive assist consumption within engagements toward the adoption-incentive gate. - Produce technical and usage documentation at RAD handoff. - Move through the third-engagement efficiency curve toward steady-state delivery (<41 hours per AISP). Key Skills: - Hands-on ServiceNow configuration and Now Assist implementation capability. - Self-directed delivery across multiple concurrent customers. - Comfortable switching between advisory-only (AISP) and hands-on (RAD) modes without blurring scope. - Customer-facing confidence and clear communication.

ServiceNow Developer Lead

Emma

Responsibilities

Skills wanted:

Language(s) required:

Ritik Singhal

Ritik Singhal

About Sibitalent Corp:

mission:

www.sibitalent.com/

Admin access needed