Director of Operational Readiness @ Imprint at Imprint Now | Torre

Director of Operational Readiness @ Imprint

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Full-time

Legal agreement: Employment

Compensation
USD200k - 230k/year
location_on
Remote (for United States residents)
Shared by
Agustina Favuzzi
6 days ago

Responsibilities


I'm hiring a director-level leader to own change management and implementation across Customer Operations — someone who can turn incoming change, from major partner launches to small policy updates, into complete, associate-ready execution.This isn't a role where the systems already exist for you to run; you're building them, with a small team, from the ground up. That means creativity, automation fluency, and a deep bias for ownership are essential.If you've built change management, operational readiness, or implementation functions in a high-growth environment, know how to drive change through outsourced/BPO operating models, and want to make a significant impact — apply below!📍 Ideally NYC or SF - Fully remote will be considered