Bilingual Medical Receptionist Virtual Assistant at Medical Staff Relief | Torre

Bilingual Medical Receptionist Virtual Assistant

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Full-time

Legal agreement: Employment

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Remote (for Latin America residents)
Shared by
Gabriela Enríquez Meléndez
5 months ago

Responsibilities


Medical Staff Relief is looking for experienced Bilingual Medical Receptionist Virtual Assistants to support U.S.-based medical practices remotely.What you’ll do:Answer inbound and outbound patient calls professionallyProvide bilingual support to English & Spanish-speaking patientsSchedule and confirm patient appointmentsVerify insurance and update patient recordsManage EMRs and practice management systemsSupport billing inquiries and claims-related tasksCoordinate communication between patients and providersMaintain HIPAA compliance and confidentialityRequirements:Bilingual English & Spanish communication skillsMinimum 6 months of U.S. healthcare experienceExperience with medical offices, clinics, or hospitalsStrong customer service and communication skillsExperience with insurance verification & prior authorizationFamiliarity with EMRs / medical softwareKnowledge of claims processing and payment postingDetail-oriented and able to work independentlyReliable internet, computer, and quiet workspacePreferred traits:Highly organized and adaptableProfessional and patient-focusedStrong multitasking and problem-solving skillsComfortable working in a fast-paced remote environmentWhy join Medical Staff Relief?100% remote – work from homeSupportive and professional team environmentLong-term growth opportunitiesTraining available