Customer service representative at SuperStaff | Torre

Customer service representative

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Full-time

Legal agreement: Employment

Compensation
COP1M - 3M/month
~USD316 - 949/month
Non-negotiable
location_on
Cl. 7 Sur #42-145, El Poblado, Medellín, El Poblado, Medellín, Antioquia, Colombia
Posted over 3 years ago

Responsibilities


❗ If you're contacted, we'll let you know how many weekly hours are required for this full-time position. ✨ Responsibilities: 🗯 Interact with customers via text, telephone, email, online chat, or in person to provide support and information on an assigned product or service. 🗯 Ensure that appropriate actions are taken to resolve customers' problems and concerns. 🗯 Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments. 🗯 Use knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff. 🗯 Perform other related duties as required and assigned.