You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Posted 16 days ago
Requirements and responsibilities
Location: Remote Latin America.
Compensation: $5/hour USD.
Schedule: Part-Time Position with Opportunity for Full-Time Advancement.
About Us:
- We are a fast-growing U.S.-based swim school franchise seeking a motivated and customer-oriented team member to assist with customer support, scheduling, and enrollment operations remotely.
- We value professionalism, positivity, and individuals who enjoy helping families and creating a great customer experience.
About the Position:
- This role is a great fit for someone who enjoys communicating with customers, staying organized, and working in a fast-paced environment.
- The ideal candidate is comfortable handling phone calls, assisting with scheduling, following up with leads, and helping families find the right swim program for their needs.
Primary Responsibilities:
- Manage inbound customer inquiries in a professional and friendly manner.
- Conduct outbound follow-up calls with prospective customers and leads.
- Coordinate swim lesson schedules and trial class bookings.
- Help place students into the appropriate class levels.
- Deliver outstanding customer support and assist with issue resolution.
- Perform administrative and scheduling-related tasks.
- Assist with basic sales conversations and service recommendations when needed.
Qualifications:
- Strong verbal and written English communication skills.
- Professional, friendly, and confident phone etiquette.
- Previous customer service, virtual assistant, or call center experience preferred.
- Ability to multitask and stay organized in a remote environment.
- Dependable, coachable, and detail-oriented.
- Reliable internet connection required.
- Must have access to a personal laptop/computer and headset.
What We Provide:
- Fully remote work opportunity.
- Flexible part-time scheduling.
- Growth potential into a long-term/full-time role.
- Supportive team environment with ongoing guidance and training.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)