Remote Tech Support Specialist at KinderCare Learning Companies | Torre

Remote Tech Support Specialist

You'll advance your tech career by supporting vital early childhood education through expert remote assistance.
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Full-time

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Shared by
Gabriela Enríquez Meléndez
22 days ago

Requirements and responsibilities


KinderCare Learning Companies is hiring a Remote Tech Support Specialist.This role could be a strong fit for candidates with:Help Desk or Technical Support experienceCustomer service or call center backgroundsServiceNow or ticketing system experienceWindows, Mac OS, mobile device, or application support knowledgeStrong communication and troubleshooting skillsResponsibilities include:phone, email & chat supporttroubleshooting hardware/software issuesdocumenting and escalating ticketssupporting employees remotelymaintaining strong customer experience standardsGreat opportunity for someone looking to grow in: #ITSupport #HelpDesk #TechnicalSupport #Cybersecurity pathways or general tech operations.
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