Remedy Helix Admin (BMC Helix/ITSM)

Phitech Labs Pvt Ltd

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Freelance

Recurrent

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Remote (anywhere)

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13 days ago

📢 WE’RE HIRING | Remedy Helix AdminKey Skills:Strong knowledge of ITSM processes & ITIL frameworksHands-on experience configuring workflows, approvals, notifications & assignment rulesExperience with reports, dashboards & operational metricsStrong experience supporting enterprise service management platformsExcellent troubleshooting & root-cause analysis skillsExperience with BMC Helix environmentsKnowledge of REST APIs & system integrationsExposure to HelixGPT / AI-enabled service managementFamiliarity with Microsoft 365, Entra ID, Teams & Power PlatformBMC Certified Professional certification is preferredHealthcare, retail, or multi-site service experience is a plus🚀 If you have strong BMC Helix/ITSM expertise and are looking for a remote opportunity, we'd love to connect!📩 Share your updated resume: aishwarya.kosigi@phitechlabs.com

Proficient

BMC Helix

Dashboards

Information technology service management (ITSM)

Microsoft 365

Microsoft Entra ID

Microsoft Power Platform

REST API

Reports

Root-cause analysis

Troubleshooting

About Phitech Labs Pvt Ltd:

PhiTech Labs is a pioneering global innovation and technology consulting firm empowering Enterprises & Startups to revolutionize their businesses with cutting-edge technologies, transformative technology services, and inventive solutions. With dedicated delivery center in Noida Sec-59, PhiTech Labs is at the forefront of driving businesses towards a future of unparalleled digital advancement. PhiTech Labs has spearheaded the digital transformation journeys of its clients through a diverse range of service offerings, including: • Innovation Engineering • Immersive Digital Experiences • Scalable Enterprise Solutions • Strategic Business Consulting • Cloud Architecture and DevOps • Advanced Data Analytics and Intelligent Automation Discover the Essence of PhiTech Labs Pvt. Ltd. :-Illuminating businesses with ingenious solutions. :-Mastery in offshore web and app development. :-Crafting bespoke applications with a touch of innovation. :-Proficiency in harnessing cutting-edge technology platforms for web solutions. :-An esteemed technology partner, trusted for exceptional products and services. :-Remarkably served 20+ diverse industry verticals, spanning Technology, Software & ITES, Media, Entertainment, Retail & Ecommerce, Engineering & Manufacturing, BFSI, and more.

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Domain created: Jul 2023

www.phitechlabs.com/

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