Manager, Membership & Client Support at Thrive Pet Healthcare | Torre

Manager, Membership & Client Support

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Full-time

Legal agreement: To be defined

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Remote (anywhere)
Shared by
Juan Pablo Rodriguez Montoya
3 months ago

Responsibilities


We’re hiring a Manager, Membership & Client Support (Remote!) at Thrive Pet Healthcare.This is a meaningful role in making veterinary care more accessible.You’ll lead and evolve Thrive Plus, a membership program designed to be simple, transparent, and genuinely helpful. No gotchas. If a client is worried about their pet’s health, we’re right there with them.We’re looking for someone who understands subscription, loyalty, or membership programs and knows how to connect strategy with real operational execution. They will lead a team of absolutely lovely Client Support Representatives.This role is highly visible and collaborative across Ops, Brand/ Marketing, Tech, Product, Finance, and Hospital Leadership. If you get energy from building, connecting, and improving systems that people rely on every day, you’ll feel at home here.