Salesforce Service Cloud Voice & Amazon Connect Solution Architect at Encore Consulting | Torre
Salesforce Service Cloud Voice & Amazon Connect Solution Architect
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Encore Consulting

Salesforce Service Cloud Voice & Amazon Connect Solution Architect

Encore Consulting
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Full-time

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Remote (for United States residents)
Shared by
Laura Motta
 10 days ago

Responsibilities

IMMEDIATE HIRING | SALESFORCE SERVICE CLOUD VOICE ARCHITECTClient: IGMRole: IVR – Contact Center Solution ArchitectTechnology: Salesforce Service Cloud VoiceLocation: Remote – USVisa: Any VisaLooking for a strong Solution Architect with deep Salesforce + IVR/Contact Center experience.Must-Have Skills:Salesforce Service Cloud Voice (SCV)Amazon Connect – PreferredIVR & Contact Center ArchitectureSalesforce + Telephony IntegrationsOmni-Channel Routing – Voice & DigitalSalesforce AgentforceApex, Flows & Process BuilderIVR Flows, Queues & Routing ProfilesAmazon Connect Contact LensSalesforce Integrations & TroubleshootingSolution Design, Technical Specifications & Team LeadershipInterested? DM me your updated resume or comment “INTERESTED”.Please share updated resume to gmuralichandra@encore-c.com
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