Call Center Agent at Inspire Direct Marketing | Torre
You'll inspire global change by connecting donors to world-class charitable causes.
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Full-time

Legal agreement: Employment

Compensation
CAD20 - 24/hour
~USD14.4 - 17.3/hour
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Remote (for Canada residents)
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Shared by
Emma of Torre.ai
about 2 months ago

Requirements and responsibilities


Job DescriptionWe find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. Each day and each call can be different. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do it.Inspire fundraisers connect with, laugh with and uplift the lives of our client's donors - even if just for a few moments. They enjoy being able to deliver world-class results autonomously, while representing great causes and being part of a passionate team. Their work goes beyond raising funds for some of the world's most worthwhile causes; it's about creating a human connection with every donor.Who:We provide a warm and friendly voice to the largest and most respected charities in Canada. We are a Canadian agency on a mission to inspire fundraising. So while there are no cold calls or high-pressure tactics, we are a performance team and results matter. We call existing supporters to raise funds for important causes around the globe. We hope they motivate you as well. Our team is passionate, engaged and extremely effective.What You ProvideYou are looking for full-time hours, 40 hours a weekAvailability to work occasional Saturday shifts (10:00am to 5:00pm)You love talking to people and are a great communicatorYou are technically savvy and self-reliantA minimum of 2 years’ customer service and call center experienceAvailability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)We Provide$20.00 - $24.00 hourly w bonuses100% paid training and health benefits (at 3 months)Team culture and activities, ice breakers, community eventsTraining opportunities, lunch-and-learns, workshopsEngagement with world-class charitable organizationsTrip incentives (to visit child sponsor communities), bonuses and rewardsPermanent, full-time employment with consistent hours and growth opportunitiesRequirementsHigh-speed cabled internet connection (min of 25 mbps down/5 mbps up)Professional work from home office spaceA USB headset and webcamNewer-version Windows PC or laptop computer (Apple or Mac are not supported)There are no fees to apply. If you are looking to be part of something bigger than yourself and to join a mature call center team with opportunities to grow and support your peers; we would love to hear from you.We welcome and encourage applications from persons with disabilities. Inspire is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class. Accommodations are available upon request for candidates who participate in all aspects of the selection process.Please note We thank everyone for their interest however only the best qualified candidates may be contacted.
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