Bilingual IT Techical Support at The People Company Costa Rica | Torre

Bilingual IT Techical Support

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Full-time

Legal agreement: Employment

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San José, Santa Ana, Costa Rica
Posted over 1 year ago

Responsibilities


🧑‍💻 Bilingual IT Technical Support – On-site (Lindora and Cartago) Location: 3 days in Lindora and 2 days in Cartago. Modality: On-site. Availability: Immediate. Schedule: Monday to Friday, 7:30 AM to 4:30 PM. We are looking for a proactive person with an excellent attitude to join the technical support team of a renowned company. This position requires travel between the mentioned areas and proficiency in English. ✅ Essential requirements: - Proficiency in English (intermediate-high or advanced). - Proven experience in IT technical support. - Knowledge of networks and equipment configuration. - Availability to travel 3 days to Lindora and 2 days to Cartago. 🔍 Desirable: - Knowledge of SAP. 🎯 Responsibilities: - Provide technical support to internal users. - Resolve incidents related to hardware, software, and networks. - Follow up on tickets and escalate as necessary. - Install, configure, and maintain technological equipment.