Collections Specialist at Solvo Global | Torre

Collections Specialist

At Solvo we run our business the same way you do, recruiting the right people for the job 🥇
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Full-time

Legal agreement: Employment

Base compensation GTQ6.2K/month
~USD812/month

+ Commissions (~ GTQ50 /month)

Non-negotiable
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Plaza Zona 4, 6 Av., Zona 4, Ciudad de Guatemala, Guatemala
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Posted almost 2 years ago

Requirements and responsibilities


A Medical Collector will contact patients by telephone regarding their accounts and is responsible for ensuring collection of past due balances. Answers patient account questions and assists in setting up an alternative pay plan when necessary. Maintain patient account records and may settle third party payer issues. The ideal candidate for this position will be: - Self-motivated with strong communication skills. - Have a strong work ethic and a strong desire to achieve individual and team goals. - Logical and able to evaluate an account for possible issues. - Comfortable and confident in asking people to pay their balances over the telephone. - Be punctual. - Professionalism. - Demonstrate flexibility when changes are announced. - High school diploma or GED. - Experience and knowledge of medical collections is a plus. Established schedules: - Monday to Friday, 10:00 am to 8:00pm EST (8 AM – 6 PM Local Time) - Monday to Friday, 11:00 am to 9:00pm EST (9 AM – 7 PM Local Time)
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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