Operational Excellence Coach (Opex Coach) at QAD, Inc. | Torre
Operational Excellence Coach (Opex Coach)
QAD, Inc.
QAD, Inc.

Operational Excellence Coach (Opex Coach)

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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Hybrid (Birmingham, UK)
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Posted almost 2 years ago

Responsibilities & more

- Redzone focuses on the people, not just the technology - Redzone brings together Production, Maintenance, and Quality teams to improve communication and productivity - Over 1000 customers, 1200 plants, and 325,000 users We are looking for a dynamic Operational Excellence Coach (Opex Coach) to lead major Lean and cultural transformations across the Food & Beverage, CPG, and General Manufacturing industries. The role involves implementing QAD Redzone software and providing expert-level coaching to drive productivity gains and personal growth. This is a full-time, exempt, remote position with 42 weeks of travel annually. If you are a leader with senior operations experience in manufacturing environments and fluent in both English and French, we want you to join us on this mission to change the way work is done. Responsibilities: - Overseeing and coaching 5-7 customers at a time - Training customers on workflows inside Redzone software through multiple 90-day on-site deployments - Facilitating shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor - Tracking performance data and customer uplifts throughout the deployment - Leading process improvement and kaizen activities for customers - Openly sharing feedback with frontline teams and leadership to drive positive behavior change and uplift results - Facilitating remote weekly customer progress meetings - Identifying miracle stories as well as miracle results to guide celebrations of wins with the customer - Managing project schedules with customers - Providing Success Assessments upon project completion - Delivering executive overviews and providing customers with information related to all Redzone programs - Troubleshooting customer technical issues as needed - Supporting customer identification of next steps in their Redzone journey - Other duties as assigned
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