Bilingual Virtual Medical Assistant (VMA) at EZ MD Solutions

About the Role: EZ MD Solutions is a US-based healthcare services company providing Virtual Medical Assistant, Medical Scribing, and Revenue Cycle Management services to physician practices across the United States. We are looking for a talented bilingual professional to join our team as a Virtual Medical Assistant, supporting a US-based medical practice with appointment setting, scheduling, and patient coordination. Responsibilities: - Handle inbound and outbound calls from patients - Schedule and manage medical appointments - Work with eClinicalWorks (eCW) EMR system - Coordinate with the authorization department - Verify insurance information - Manage patient records and documentation - Provide general administrative support - Communicate with Spanish-speaking patients Requirements: - Bilingual English & Spanish (C1 or above) — most important requirement - Healthcare/medical office experience (EHR systems such as eClinicalWorks, Epic, Ability, athenahealth) strongly preferred; strong bilingual BPO/remote customer service background (fintech, tech support, travel, insurance) also considered - Minimum 1 year medical appointment setting or scheduling experience preferred - Experience working with US-based physician practices a plus - HIPAA compliant and professional workspace - Reliable laptop, headset and stable internet connection (minimum 10 Mbps) - Available to work US business hours (PST/EST timezone) — required What We Offer: - 100% remote opportunity - Long-term stable position - Competitive compensation - Supportive and professional team environment Compensation: - $3.00/hour to start, increasing to $3.50/hour after successful completion of the probation period

Bilingual Virtual Medical Assistant (VMA)

Emma

Responsibilities

Skills wanted:

Language(s) required:

Youbab Asif

Youbab Asif

About EZ MD Solutions:

mission:

ezmdsolutions.com/

Admin access needed