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about 1 month ago
Requirements and responsibilities
About Snapsheet Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process to deliver faster, modern experiences for claims organizations of all sizes.About the role As a Senior Site Reliability Engineer (SRE) at Snapsheet, you will play a critical role in ensuring our technology is reliable, scalable, and efficient while empowering our development teams to be more productive. This is a 100% hands-on role, involving both infrastructure management and software development. Our SREs bring the expertise of a software engineer, combined with deep knowledge of deployment, provisioning, and automation technologies to drive operational excellence. You’ll focus on automating processes, optimizing systems, and enabling seamless scalability, balancing short-term solutions with long-term strategy.What you’ll be doingImprove the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidentsBuild, maintain, and support core applicationsBuild and operate our core internal observability platformMonitor our systems for capacity, performance, and troubleshooting issuesPartner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clientsWork directly with developers to identify and implement improvements in the development lifecycle and deployment processAutomate processes to enhance deployment efficiency and system reliabilityContribute across multiple development teams, supporting a variety of projectsEnsure Snapsheet’s technology stack remains resilient, scalable, and high-performingWhat we are looking forBS in Computer Science, Computer Engineering, or a related field5+ years as a full-stack software engineerExperience building and maintaining scalable, resilient servicesProficiency in one or more programming languages, with a strong preference for Ruby on Rails and TypescriptExperience with the following: Managing and scaling infrastructure on AWS; CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc); Backend development using Ruby on Rails or similar frameworks; Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc.); Tooling, automation, and system monitoring for performance optimization; Designing and building developer toolingBonus SkillsStrong experience with infrastructure as code toolsExpertise in serverless infrastructureExperience with github actions and/or CircleCITechnologies we use Infrastructure: CDKTF, S3, Redis, Elasticsearch, Lambda, Docker, CloudFront, RDS, TerraformWe’re Built to Grow With You – And That Starts With How We Support You At Snapsheet, growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.Comprehensive Benefits for Every Stage of LifeChoose from 3 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health planOffer two dental plans and one vision plan to keep you and your family healthyPeace of mind with company-paid Short Term Disability, Long Term Disability, and Life InsuranceAdditional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance401(k) with a 4% company matchEmployee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-beingPerks That Make Growing Here Even BetterFlexible PTO and 7.5 company-observed holidays to recharge on your termsIn-person connection points throughout the year including our annual Summit and RoadshowsSnapsheet SWAG and surprise mailers to keep the spirit aliveEndless opportunity to shape your path—career growth, learning, and real impact are all within reachHealth and wellness campaigns that evolve with you year over yearCompensation that Grows with You For this position, the base salary range is $130,000 - $165,000. While this range serves as a guideline, your actual compensation will reflect your unique experience, skill set, and location.Equal Opportunity Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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