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Posted 4 months ago
Requirements and responsibilities
About the RoleWe are seeking a Senior Vice President of Product, reporting to our CEO, to lead our industry leading AI powered software platform including credit, compliance, CRM, desking and retail workflow.The ideal candidate brings deep automotive retail domain expertise and understands how dealerships actually make money — from credit pull to funded deal.You will own product vision, roadmap, execution, and monetization strategy across a platform serving franchised and independent dealerships nationwide.1. Product Vision & StrategyDefine and execute the multi-year roadmap for our software solutions.Lead transition from “CRM system” to “conversion and profitability engine”Align product strategy with company growth pillars (conversion, consolidation, compliance, profit per car)2. Automotive Workflow MasteryOwn the full retail flow from lead to service retentionBuild tools that reduce friction in variable operationsOptimize conversion rates and deal gross via smarter credit and structuring3. AI & Automation LeadershipEmbed AI to become native in the platformShift platform from passive system-of-record to active system-of-decision4. Commercial Product LeadershipPartner with CRO and CEO on pricing strategy, packaging, monetization expansion and competitive positioning.Support PLG + enterprise sales motion5. Organizational LeadershipBuild and scale product management, design, and product operationsDrive cross-functional alignment with Engineering, Sales, Compliance, and FinanceInstall product rigor (OKRs, discovery cadence, launch discipline, instrumentation)Required Experience (Non-Negotiable)10+ years in automotive retail technologyDeep experience with:Dealer CRM systemsCredit bureaus and soft/hard pullsF&I workflowLender and B2B integrationsPrior leadership role in:Automotive SaaSDMS / CRM / Credit platformDesking or F&I technologyProven record of delivering revenue-generating products at scaleLeadership ProfileOpinionated but data-drivenCommercially fluent (understand CAC, LTV, retention economics)Comfortable in front of dealers and board membersFluent in the language of variable ops managersBiased toward simplificationABOUT USNational Credit Center (NCC) is a leader in providing award-winning software, credit, soft pull and compliance solutions to the automotive industry. NCC’s comprehensive solutions help dealerships streamline operations, enhance their finance and insurance (F&I) processes, and drive profitability. We are looking for an individual who thrives in a high-growth environment.Please visit our website at www.nccdirect.com for company, services, and product information.We are an equal employment opportunity employer and a drug free workplace.Texting Privacy Policy and Information:You may receive text messages regarding your application and potentially regarding interview scheduling.No mobile information will be shared with third parties/affiliates for marketing/promotional purposesMessage frequency will vary depending on the application process.Msg & data rates may apply.OPT out at any time by texting "Stop".
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