ABOUT iNX COMMERCIAL CLEANING SOLUTIONSiNX is a commercial cleaning franchisor with 20+ years of experience, rapidly expanding from our Los Angeles base into the 25 largest markets in the United States.We’re seeking a strategic and results-driven Outbound Sales Manager to design, build, and lead our outbound business development program from the ground up, with an offshore team employed via an Employer of Record (EOR). This role owns outbound lead generation end-to-end, overseeing strategy and execution of team structure, full tech stack selection and implementation, sequencing and outreach strategy, messaging and call framework development, and the people and processes needed to consistently deliver qualified, sales-ready opportunities aligned to ICP and deal size targets. This role fully owns day-to-day leadership, performance management, training, and results delivery.KEY RESPONSIBILITIESProgram Strategy & DevelopmentDetermine the organizational structure, roles, and capacity model needed for a high-performing outbound team and build it from scratch.Own and continuously refine the outbound sales strategy, ensuring alignment with company objectives and scalability as the business grows.Define target segmentation and oversee account and contact sourcing in coordination with the Data Specialist, including data quality standards, enrichment strategy, and suppression logic.Establish and maintain outreach methods and cadence across appropriate channels (email, phone, LinkedIn, social, direct mail, etc.).Develop, test, and refine messaging frameworks, including talk tracks, objection handling, and value propositions.Collaborate with internal Sales and Marketing teams to align messaging, refine targeting, and ensure a seamless handoff of qualified opportunities.Evaluate, select and manage supporting tools and vendors (sequencing platforms, data providers, cold email vendor, direct mail vendors, dialers, etc.) to ensure performance, alignment, and ROI.Ensure outbound practices comply with applicable regulations (e.g., CAN-SPAM, TCPA, data privacy standards) and deliverability best practices.Team Leadership & DevelopmentRecruit, onboard, and train a high-performing team of offshore SDRs and a Data Specialist.Conduct regular 1:1s, call reviews, and coaching sessions to drive skill development, accountability, and consistent performance outcomes.Create clear performance metrics and accountability standards for team members, tied to quality, conversion, and pipeline contribution, not just activity volume.Build and document repeatable onboarding, training, and playbook materials to ensure consistency, scalability, and long-term success.Foster a positive, performance-oriented culture centered on transparency, collaboration, and continuous improvement.Performance Management & ReportingOwn outbound performance metrics, ensuring consistent delivery of qualified opportunities and measurable pipeline contribution.Provide regular reporting, analysis, and recommendations to the Director of Sales to inform ongoing improvements and future growth.Forecast outbound capacity and output, including SDR ramp timelines, coverage models, and expected pipeline generation to support hiring and planning decisions.IDEAL CANDIDATEHas deep, hands-on experience owning the architecture and launch of an outbound sales or SDR program from the ground up—including team design, hiring, tech stack selection, workflow development, and ongoing optimization.Experience hiring, leading, and scaling offshore or internationally based sales development teams, including working within an Employer of Record (EOR) model, is strongly preferred.Understands B2B sales development best practices and modern multichannel prospecting.Demonstrates a track record of meeting or exceeding outbound sales KPIs and targets, with accountability for pipeline quality and downstream conversion.Applies an analytical mindset to interpret data, evaluate performance and drive improvements.Communicates effectively and creates compelling messaging and outreach frameworks.Operates with high organization, accountability, and results-focus.Experience in commercial services or related industries is a plus.REQUIRED TECHNICAL FLUENCYHands-on experience evaluating, implementing, and operating modern outbound sales platforms, including:CRM systems (HubSpot preferred)Sales engagement and sequencing tools (e.g., Outreach, Salesloft, Apollo)Data and enrichment platforms (e.g., ZoomInfo, Apollo, Surfe, Clearbit)Dialers and call intelligence tools (e.g., Aircall, Dialpad, Orum, Gong, Chorus)LinkedIn Sales NavigatorOutbound reporting and analytics tied to pipeline and revenue outcomesCOMPENSATION & BENEFITSSalary: $85,000 – $115,000, depending on experienceMedical, dental, and vision insurance401(k) and additional benefits programsFlexible paid time off (PTO)Mobile phone reimbursementFully remote work environmentComplete work-from-home technology packageReady to Build Something Great?If you've successfully built outbound programs before and are excited about doing it again with a growing franchisor, we'd love to hear from you.Apply below and include your responses to our screening questions. Strong candidates will be invited to complete a brief self-recorded video interview.iNX Commercial Cleaning Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
