Admissions & Enrollment Specialist: - Remote - CST. - 10 AM to 6 PM - Monday to Friday. Overview: - We are looking for a proactive Admissions & Enrollment Specialist to guide prospective students through the enrollment process for healthcare certification programs. - You will manage inquiries, provide program information, follow up with prospective students, and support them from initial interest through completed enrollment. - You will also build relationships with healthcare facilities to strengthen referral channels and help ensure upcoming programs reach their enrollment goals. Key Responsibilities: - Manage and respond to prospective student inquiries through phone and text. - Guide prospective students through the full enrollment process, from initial interest to completed registration. - Conduct consistent follow-ups with prospective students and address questions or concerns throughout the decision-making process. - Provide clear information about available healthcare certification programs and enrollment options. - Build relationships with healthcare facility directors, administrators, and HR teams to support recurring referrals. - Manage both individual prospective student inquiries and healthcare facility relationships. - Maintain accurate records, follow-ups, and enrollment activity in Monday.com. - Coordinate with leadership to align enrollment efforts with upcoming course start dates and capacity goals. Requirements: - Experience in enrollment, admissions, client onboarding or similar. - Experience managing a high volume of inquiries, follow-ups, or client interactions independently. - Excellent verbal and written English communication skills. - Comfortable with frequent phone and text communication. - Experience with Monday.com (CRM), Google Workspace (G-Suite), and web-based phone systems such as Dialpad. Nice to Have: - Experience in healthcare, medical education, or professional certification. - Previous experience in student admissions or enrollment. - Experience supporting B2C and B2B relationships. - Familiarity with healthcare facility referral networks. Why Join: - Take ownership of a key enrollment function where you will directly support prospective students, strengthen healthcare partnerships, and contribute to the growth of healthcare education programs.

Customer Service Representative

Emma

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Rocio Colman Verified

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Admin access needed