Software Sales Agent (Onboarding + Demos) at VIDRUSH AI STUDIOS LLP | Torre
Software Sales Agent (Onboarding + Demos)
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Software Sales Agent (Onboarding + Demos)

VIDRUSH AI STUDIOS LLP
Emma
Emma
You'll empower users and shape product evolution by educating customers and driving successful adoption.
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Full-time

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Remote (for United Kingdom residents)
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Emma of Torre.ai
 about 2 months ago

Requirements and responsibilities

The RoleWe’re hiring a Software Sales Agent (Salaried) who will be the first human touchpoint for many of our customers.Your job is to:run onboarding / walkthrough callsexplain the product clearly to new usershelp users choose the right plananswer sales questions (features, use cases, pricing, workflows)be available for on-demand scheduled calls when users request helpThis is a role for someone who is naturally helpful, clear, and organized — someone who can sell through education.What You’ll DoRun onboarding calls for new customers and help them get set up quicklyHost product demos and answer pre-sales questionsHelp users understand how to get the best results with the toolHandle inbound leads who request a call (scheduled on demand)Guide users to the right plan based on their goals and usageFollow up with users who are stuck or haven’t activated successfullyDocument common issues/questions and share them with the team to improve onboarding and productTrack call outcomes and feedback so we continuously improve conversion and retentionWhat We’re Looking ForMost ImportantStrong spoken English and excellent communication skillsConfident running calls with customers (friendly, structured, calm)Ability to explain software clearly to non-technical usersComfortable answering sales questions without being pushyHigh responsiveness: you reply quickly and follow throughOrganized: you keep notes, manage scheduling, and stay on top of follow-upsOwnership mindset: you solve problems instead of passing them aroundGreat fit if you’ve been:a SaaS onboarding specialist / customer success repa sales development rep who prefers demos over cold outreacha support person who’s naturally good at closing through educationa customer-facing operator in a startup environmentNice to HaveExperience in SaaS sales, onboarding, customer success, or technical supportExperience with CRM tools (HubSpot, Salesforce, etc.)Familiarity with creator tools / YouTube workflowsComfortable recording short Loom-style walkthrough videosExperience handling pricing, billing, or plan upgrade questionsTools You’ll UseScheduling system (Calendly or similar)CRM (or lightweight tracking)Slack / DiscordEmail + chat support systemsHow We WorkSmall team, fast feedback loopsYou’ll work closely with founders and the product teamYour insights from calls will directly shape the product and onboarding
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