Job Title: Community & Social Media Specialist
Location: Remote (LATAM preferred)
Salary Range: 1800 - 2300 USD/month plus monthly performance bonus based on channel growth
Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.
About the Company:
Sagan represents a trusted and fast-growing home services company known for delivering reliable, high-quality service to local communities. The internal culture values initiative, transparency, and community engagement—making this a great opportunity for marketers who enjoy both creativity and accountability.
Position Overview:
We’re looking for a Community & Social Media Specialist to take ownership of our organic social presence, reputation channels, and community-driven programs. In this role, you’ll drive local engagement, amplify customer trust, and generate more booked jobs through content, reviews, and word-of-mouth strategies.
Key Responsibilities:
Organic Social & Community
Manage the content calendar for trust-building posts (tips, customer stories, behind-the-scenes).
Actively engage in local Facebook Groups, Nextdoor, and similar forums.
Coordinate with paid social teams to repurpose organic and UGC content.
Reputation & Reviews
Run review generation campaigns with happy customers.
Respond promptly and professionally to reviews across platforms (Google, Yelp, Facebook).
Monitor how reputation impacts bookings and conversions.
Programs & Partnerships
Build referral and ambassador programs with customers and local influencers.
Collaborate with field staff to capture authentic, on-the-job content.
Reporting & Testing
Track booked jobs influenced by social/community efforts (via links, codes, etc.).
Test new formats, cadences, and review flows for performance improvements.
Qualifications:
5+ years managing organic social and/or community marketing.
Proven track record of driving real-world business outcomes through social and reputation efforts.
Strong copywriting and basic design instincts (Canva, CapCut).
Comfortable engaging with the public and handling community interactions with care.
Nice-to-Haves:
Experience in home services or other local service industries.
Familiarity with referral or ambassador program development.
Short-form video editing or production skills.
