Posted 17 days ago
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Responsibilities
We are looking for a reliable and organized Dental Receptionist / Administrative Assistant to support a dental practice based in Texas. This role will focus on patient communication, scheduling, follow-ups, and insurance-related administrative tasks.
What you will do:
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Make outbound calls to existing and inactive patients to follow up and get them back on the schedule
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Re-engage past patients and encourage them to return to the practice
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Schedule, confirm, reschedule, and follow up on appointments
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Follow up with patients regarding pending treatments and missed appointments
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Assist with dental insurance verification, eligibility, and insurance-related follow-ups
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Maintain accurate patient records and scheduling information in the system
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Handle incoming patient calls and provide friendly, professional assistance
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Coordinate with the dental team to help maintain a productive and full appointment schedule
Key Qualifications
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Previous experience working with a U.S.-based dental or healthcare practice
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Experience with dental insurance verification and patient scheduling
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Experience with Open Dental software or similar tool is highly preferred
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Strong spoken and written English and Spanish
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Comfortable making and receiving patient calls
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Organized, detail-oriented, and able to manage multiple tasks
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Reliable and able to work independently
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HIPAA trained
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