Eduardo Villeda

Eduardo Villeda  new_releases

About

Detail

A dedicated HR professional passionate about talent acquisition and employee management in Latin America.
San Salvador, San Salvador Department, El Salvador

Contact Eduardo regarding: 
Flexible work
Starting at USD9/hour
person_search
Finding candidates
groups
Networking

Timeline


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school
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Project

Résumé


Jobs verified_user 0% verified
  • OutSta
    Recruitment & HR Manager
    OutSta
    Aug 2024 - Current (2 years 3 months)
    As a Recruitment and HR Manager, I oversee the complete recruitment lifecycle to ensure the placement of high-quality candidates who align with client needs and expectations. My expertise includes sourcing top talent through job boards, social media, and networking platforms, conducting thorough screenings to assess qualifications and cultural fit, and creating detailed candidate profiles. I actively collaborate with clients to understand their requirements, manage interviews, provide feedback, and facilitate seamless placements.

    With a strong focus on maintaining detailed records and analyzing recruitment metrics, I continuously refine strategies to improve efficiency and outcomes. My commitment to customer service ensures satis
  • OutSta
    Head Hunter
    OutSta
    Mar 2024 - Aug 2024 (6 months)
  • Telecom Networks Contact Center
    HR Recruiter
    Telecom Networks Contact Center
    Aug 2023 - Jan 2024 (6 months)
  • MAZAMA
    Omnichannel Agent
    MAZAMA
    Jun 2023 - Aug 2023 (3 months)
    - Selling The Affordable Connectivity Program to new and existing Customers from Frontier and Optimum.
    - worked with TimeClock, Deel, Simpletext, Manychat, Livebox.
    - Cold calling, sms, email and looking leads
  • TELUS Digital
    Sourcing Specialist
    TELUS Digital
    Feb 2023 - May 2023 (4 months)
    - Looking for candidates through internal platforms
    - Posting information to get candidates
    - Doing first approach via phone in order to have first interview
    - Scheduling second interview
    - Supporting the team with activities to acquire applicants for the call center positions
  • TELUS International Central America
    Sourcing Specialist
    TELUS International Central America
    Feb 2023 - May 2023 (4 months)
    - Looking for candidates through internal platforms
    - Posting information to get candidates
    - Doing first approach via phone in order to have first interview
    - Scheduling second interview
    - Supporting the team with activities to acquire applicants for the call center positions
  • TELUS International Central America
    Senior Technical Recruiter
    TELUS International Central America
    Sep 2021 - May 2023 (1 year 9 months)
    - Develop and execute all facets of the recruiting lifecycle including partnering with hiring managers, creating job descriptions, actively sourcing and screening candidates, scheduling interviews, extending offers, and measuring and reporting the effectiveness of our recruiting processes
    - Interview with candidates
    - Timely follow-up on the interview process status with candidates and customers
    - Communicate employer information and benefits during the screening process
  • TELUS International Central America
    Senior Technical Recruiter
    TELUS International Central America
    Sep 2021 - May 2023 (1 year 9 months)
    - Develop and execute all facets of the recruiting lifecycle including partnering with hiring managers, creating job descriptions, actively sourcing and screening candidates, scheduling interviews, extending offers, and measuring and reporting the effectiveness of our recruiting processes
    - Interview with candidates
    - Timely follow-up on the interview process status with candidates and customers
    - Communicate employer information and benefits during the screening process
  • FOCUS EL SALVADOR
    International Recruiter
    FOCUS EL SALVADOR
    Jul 2021 - Aug 2021 (2 months)
    I'm the first filter of the recruitment process for a Lead, according to my dutties:

    - Review resumes and manage talent pipeline
    - Interview candidates
    - Identify process improvements to the interview and evaluation process
    - setting up appointments for 2nd interview
  • Teleperformance
    Technology Recruiter
    Teleperformance
    Mar 2021 - Aug 2021 (6 months)
    - Performing interviews to get candidates for the Tech Account
    - Managment of candidate's information
    - Creating reports related to the candidates results
    - Coordinate interviews
    - Make a final decision if the candidate is hired or not.
  • Teleperformance
    Advance Resolution Team (English)
    Teleperformance
    Dec 2018 - Mar 2021 (2 years 4 months)
    - Resolving issues of chronic callers related to their tv, internet, phone or billing questions
    - Following up the customer to make the issue is resolved
    - Resolving Tech issues from the customers
    - Managment of customer's information
  • Teleperformance
    Tech Support & Customer Care (Español)
    Teleperformance
    Jul 2018 - Dec 2018 (6 months)
    - Asistir a clientes por medio de llamadas en el área de Cable,
    Internet y Telefonía.
    - Brindar información acerca de los pagos y facturas de los
    clientes.
    - Creación, modificación y cancelación de órdenes.
    - Manejo de información de los clientes.
  • M
    digitador
    Magnum security and research
    Sep 2016 - Jun 2018 (1 year 10 months)
Education verified_user 0% verified
  • Universidad Católica de El Salvador
    Licenciatura, Administración de sistemas informáticos en red
    Universidad Católica de El Salvador
    Jan 2010 - Dec 2016 (7 years)
Projects (professional or personal) verified_user 0% verified