Company DescriptionDirector of Operations-AFSAre you a strategic operations leader with a passion for driving performance and delivering exceptional client outcomes? Do you thrive in dynamic environments where innovation, accountability, and growth are at the forefront? At Altisource, we’re seeking a results-oriented Director of Operations-AFS to lead our Field Services division. This is a unique opportunity to join a publicly traded, financially stable organization that empowers its leaders to operate with entrepreneurial autonomy Job DescriptionWHAT YOU'LL DO:As Director of Operations, you will: Grow and sustain a high-performance mortgage field services teamLead remote teams, both onshore and offshoreLeverage customized technology tools to maximize team performanceInteract regularly with clients to strengthen relationships with many of the nation’s largest mortgage lenders and servicersDefine, implement, and enhance operational policies and guidelines for the teamDevelop and execute new growth strategiesCollaborate with the human resources department to create job descriptions, hire competent personnel, and oversee employee training programsWork closely with the human resources department to develop and implement performance evaluation and recognition programsInteract regularly with corporate legal and compliance teams to facilitate consistently compliant operationsMaximize the business unit’s financial performanceCollaborate with the Finance Manager in creating and managing the annual budgetManage procurement and resource allocation QualificationsTHE SKILLS AND EXPERIENCE YOU BRING:Setting focus and direction for employeesLeading onshore and offshore operations teams in the mortgage field services industryInteracting successfully with all levels of a companyCultivating strong, positive client relationshipsDriving high performance teams that meet or exceed client expectationsLeveraging technology to maximize efficiency and performanceManaging P&L financial resultsCreating efficient and effective processesEstablishing and maintaining operations in compliance with enterprise and industry standards Additional InformationTHE PERKS OF WORKING AT ALTISOURCEProsperity:Competitive base salaries and variable incentive plans. We pay for success!401k plans with company matching – we want to empower you to further your career, and prepare for retirement!Good Health:Comprehensive Medical, Dental, and Vision insurance plansTax-free Flexible Spending AccountLife insurance, short-term, and long-term disabilityWellness/EAP Programs ...And Happiness!Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year!Paid Parental LeaveAltisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.
