Mid-level Helpdesk Support Specialist

Lean Solutions Group

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You'll empower global client success by ensuring seamless tech operations across diverse systems.

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Full-time

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Remote (for Argentina residents)

Remote (for Bolivia residents)

Remote (for Brazil residents)

Remote (for Chile residents)

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2 months ago

Role: Mid-level Helpdesk Support Specialist on a 100% remote LATAM team. You will own Windows OS & Microsoft 365, Active Directory & Azure AD (password resets, unlocks, basic admin), Jira Service Management, and Network Triage (LAN, WAN, Wireless). Requires 3+ years IT support experience or a Bachelor’s degree; strong English communication.

Proficient

Active Directory (AD)

Jira Service Management (JSM)

Local area network (LAN)

Microsoft 365

Microsoft Entra ID

Microsoft Windows

Wide area network (WAN)

Wireless

About Lean Solutions Group:

Lean Solutions Group (LSG) is a next-generation solutions provider integrating, AI-driven automation, embedded industry expertise and tech-powered talent for its clients. Forged in the demanding Supply Chain sector, our model is proven across hundreds of clients in many industries. With more than 10,000 employees in five countries and a rapidly growing base of more than 600 clients, LSG helps companies achieve immediate cost savings and efficiency while building long-term resilience and growth. By integrating intelligent technology with optimized processes and high-performance talent into the core of our clients’ businesses, we enable them to stretch what’s possible.

mission:

We are a Colombian American company committed to providing remote operational support services (near shoring) to U.S.-based companies within various industries. Services that are supported by efficient communication systems, competent and experienced work teams, and established processes, allowing continuity and operational excellence for our clients, as well as valuable career opportunities for people worldwide.

Job benefits for full-time members:

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Jobs posted: 1

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Signalers: 6

www.leangroup.com/

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