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Shared by 
3 months ago
Requirements and responsibilities
Key ResponsibilitiesPrepare and review insurance claim forms and supporting documentationCalculate claim amounts based on policy terms, coverage limits & guidelinesMaintain complete and compliant claim filesSubmit claims for payment or escalate for investigation as requiredCommunicate with policyholders and stakeholders to collect missing informationReview, validate & provide structured feedback on AI-generated claims outputsEnsure accuracy of insurance terminology and workflow alignment in AI contentCollaborate with cross-functional teams to improve AI training datasetsEnsure compliance with insurance regulations and internal standardsRequired Skills & QualificationsProven experience in insurance claims processing and policy administrationStrong understanding of insurance workflows & regulatory complianceExcellent written and verbal communication skillsHigh attention to detail with strong analytical abilitiesProficiency with insurance software & document management systemsExperience working in remote environments using collaboration toolsStrong organizational and time-management skillsCustomer-service mindset with professional communication