Zoho CRM Business Analyst at Galaxy I Technologies | Torre
Zoho CRM Business Analyst
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Galaxy I Technologies

Zoho CRM Business Analyst

Galaxy I Technologies
Posted by
Chandu Reddy
Emma
Emma
You'll optimize business operations and enhance customer engagement by designing scalable Zoho CRM solutions.
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Full-time

Legal agreement: Employment

Compensation is to be agreed upon.
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Remote (anywhere)
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Shared by
Emma of Torre.ai
 1 day ago

Requirements and responsibilities

We are seeking an experienced Zoho CRM Business Analyst to design, implement, and optimize Zoho CRM solutions that streamline business operations and improve customer engagement.This role requires a blend of business analysis, CRM configuration, workflow automation, data management, and integration expertise.Key ResponsibilitiesCollaborate with Sales, Marketing, and Operations teams to understand business requirementsAnalyze existing CRM processes and identify opportunities for improvementTranslate business requirements into scalable Zoho CRM solutionsConfigure and customize: CRM Modules; Fields & Layouts; Profiles & User Roles; Lead & Deal PipelinesBuild and manage: Workflow Rules; Approval Processes; Blueprints; Email Templates & NotificationsDevelop custom functions using Deluge ScriptingCustomize user interfaces to align with business processesIntegrations & AutomationIntegrate Zoho CRM with third-party platforms such as: ERP Systems; Marketing Automation Platforms; Payment GatewaysUtilize and configure: Zoho Books; Zoho Desk; Zoho Campaigns; Zoho APIsDesign and manage end-to-end automation workflowsReporting & Data ManagementCreate Reports, Dashboards, and AnalyticsImport and Export Data from Legacy SystemsPerform Data Cleansing and Data StructuringEnsure Data Integrity and DeduplicationImplement Data Security and Access ControlsRequired SkillsZoho CRM Administration & ConfigurationBusiness AnalysisDeluge ScriptingCRM Workflow AutomationLead & Opportunity ManagementZoho Integrations & APIsReporting & Dashboard DevelopmentData Migration & Data GovernanceStakeholder ManagementSales Process OptimizationPreferred QualificationsExperience implementing enterprise CRM solutionsKnowledge of CRM best practices and sales operationsExperience integrating CRM platforms with external business applicationsStrong communication and documentation skillsInterested candidates can share their updated resume to chandu@galaxyitech.comCompany: Galaxy I Technologies
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