Payment Processing Concierge (Fully Remote) at EXp Realty | Torre
Payment Processing Concierge (Fully Remote)
EXp Realty
EXp Realty

Payment Processing Concierge (Fully Remote)

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Full-time

Legal agreement: Employment

Compensation
USD25K - 40K/year
Non-negotiable
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Hybrid (United States)
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Posted almost 5 years ago

Responsibilities & more

• Available to assist agents that walk-in to the Payment Processing office in eXp World. • Responds to agent inquiries that come in to the general Payment Processing Team e-mail inbox and voicemails. • Utilizes Cloud-based Payment Processing Platforms to research and answer specific agent inquiries regarding Payment Processing platform questions, Disbursement Authorization needs, Commission Payment Status, Education of Payment Processing Services provided • Ensures agents are directed to appropriate eXp department for inquiries beyond the scope of the Payment Processing Team • Communicate and answer Agent questions in eXp Email in a timely manner • Assists Payment Processing Team with specific projects and back-up support • Ability to maintain confidentiality and work well with agents • Respond to agents’ questions in a timely and professional manner • Work independently, resolve problems in a timely manner.
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