Network Support Engineer at Groviya Information Technologies Pvt. Ltd. | Torre
Network Support Engineer
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Groviya Information Technologies Pvt. Ltd.

Network Support Engineer

Groviya Information Technologies Pvt. Ltd.
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Full-time

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Shared by
Juan Pablo Rodriguez Montoya
 4 days ago

Requirements and responsibilities

Key Skills:Network Support & Troubleshooting (7–10 Years)Cisco IOS / JunOS / Arista EOSBGP, OSPF, VXLAN, EVPNLinux Administration & TCP/IP NetworkingDocker & KubernetesCloud Infrastructure ServicesWireshark Protocol AnalysisEnterprise/Service Provider Network Support (NOC)Scripting (Python/Bash/Shell)Customer-Facing Technical Support & Root Cause AnalysisGood to Have:Mellanox Switches, Cumulus Linux, SONiC, OnyxCCNP / CCIE / RHCE CertificationsSpirent / IXIA Traffic GeneratorsKey Responsibilities:Troubleshoot complex network issues and perform root cause analysis.Support enterprise and service provider customers.Resolve escalations while meeting SLA commitments.Work closely with Engineering teams on product issues and bug fixes.Develop knowledge base articles and troubleshooting documentation.Provide technical updates for high-priority customer escalations.📩 Interested candidates can share their updated resume at: sreeja.vyshnava@groviya.com📱 WhatsApp: +91 7995545941
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