Role Summary:
The Head of DBS PMO leads the strategic and operational delivery of all digital programs and projects for the organization. This includes setting project frameworks, managing a high-performing team of project and/or program managers, and ensuring successful delivery of initiatives on time, on budget, with correct and/or complete scope.
Key Responsibilities:
• Design, establish, and continuously evolve the enterprise-level DBS PMO to serve as a center of excellence for project and portfolio management.
• Lead establishment, updating, and compliance tracking of project governance processes, methodologies (Agile, Waterfall, hybrid, etc.), and performance reporting for the company’s entire DBS project ecosystem.
• Ensure projects are properly resourced from the perspective of both DBS and business unit/functions.
• Monitoring and tracking of projects to ensure on-time, in-scope, on-budget delivery.
• Drive the execution of strategic IT projects, including those in manufacturing automation, ERP modernization (e.g., SAP S/4HANA), data analytics, digital commerce, and supply chain transformation.
• Provide leadership and guidance to project managers across multiple countries and business units.
• Align project delivery with strategic business goals, timelines, and budgets.
• Collaborate with finance and HR for resource forecasting, cost control, and talent development within the PMO.
• Engage with Portfolio Management and executive leadership to review portfolio performance and ensure accountability.
• Foster a culture of continuous improvement, innovation, and agility.
• Lead and implement improvements, innovations, and changes to processes, etc. when applicable.
Qualifications:
• Bachelor’s degree in Information Technology, Engineering, or Business; Master's degree preferred.
• 10+ years of experience in IT project and program management (5 years handling project management), with at least 3–5 years in a PMO leadership role.
• Enterprise and design portfolio experience in ERP-SAP or Oracle.
• Deep understanding of FMCG operations, preferably in food manufacturing and global distribution environments.
• Proven track record of establishing a Project Management Office (PMO) from the ground up OR demonstrated experience in designing and implementing a PMO framework.
• Proven experience leading large-scale IT transformation initiatives and cross-border project teams.
• Strong grasp of governance models, delivery methodologies (Agile/Waterfall), and digital transformation practices.
• Executive presence with excellent leadership, negotiation, and communication skills.
• PMP, PMO-CP, PgMP, or related certifications strongly preferred.
