You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Shared by 
15 days ago
Requirements and responsibilities
What You'll Be Doing:Conduct daily outreach through calls, emails, and follow-ups.Support customers facing account issues or considering cancellation.Understand customer concerns and provide effective solutions.Build strong relationships and improve customer satisfaction.Handle objections professionally and communicate product value.Identify opportunities for account retention, reactivation, and upgrades.Maintain accurate CRM records and interaction notes.Share customer feedback and retention insights with the team.Achieve daily outreach and retention goals.What We're Looking For:Excellent English communication skills (written & verbal)Strong objection-handling and relationship-building abilitiesExperience working toward daily targets and performance goalsComfortable working in a fully remote environmentFamiliarity with CRM platforms (HighLevel experience is a plus)Organized, detail-oriented, and process-driven mindsetAbility to thrive in a fast-paced SaaS environmentCustomer-first attitude with strong emotional intelligenceStrong multitasking and follow-up skillsReliable high-speed internet and distraction-free workspaceQualifications:Bachelor's degree preferred2+ years of Customer Service, Customer Success, Retention, or B2B Sales experienceWhy Join HighLevel?100% remote work environmentCareer growth opportunitiesWork with a leading AI-powered SaaS platformMake a direct impact on customer success and business growthCollaborate with a global team across multiple countries
Optionally, you can add more information later (benefits, pre-screening questions, etc.)