Verification of Benefits at Medical & Business Virtual Assistants 24-7 | Torre
You'll ensure seamless healthcare access by expertly verifying patient benefits and authorizations.
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Full-time

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Remote (for Philippines residents)
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Shared by
Juan Palo Rodriguez Montoya
about 1 month ago

Requirements and responsibilities


We are hiring - Verification of Benefits***ONLY ACCEPTING APPLICANTS IN THE PHILIPPINES***The VOB Virtual Assistant will be responsible for verifying patient insurance coverage, obtaining benefit details, processing authorizations, and ensuring accurate documentation. This role is fully remote and requires strong attention to detail, excellent communication skills, and experience working within healthcare insurance workflows.Key Responsibilities:Verify patient insurance coverage and eligibilityContact insurance companies via phone and online portalsGather information regarding copays, deductibles, covered services, and authorization requirementsSubmit and follow up on prior authorization requestsTrack authorization expirations and renewalsCoordinate with clinical staff for necessary documentationMaintain accurate records in EHR/billing systemsEnsure HIPAA compliance and confidentiality at all timesQualifications:Minimum of 2 years experience in medical billing, insurance verification, or healthcare administrationREQUIRED: Experience using PVerify.comStrong understanding of insurance terminology and benefit structuresExcellent verbal and written communication skillsDetail-oriented and highly organizedComfortable using spreadsheets, CRMs, and insurance portalsReliable internet connection and professional remote work setupHardware and Software Requirements:Hardware:AMD Ryzen 3 3200G APU or Intel Core i5 (at least 8th gen) Intel CPU16GB DDR4 RAM and 120 - 480gb SSDJabra Biz 1100 / Logitech H390 or similar Noise-canceling Headset1 – 2 Monitors (at least 21in)1080p HD WebcamInternet Speed: 50mbps (Fiber/DSL) LTE not acceptedSoftware:Genuine Windows Licensed ComputerMicrosoft Office Suite
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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