FSM Platinum Consultant (L4) at Sharpwiz Technologies

Role Overview:We are seeking a seasoned professional to lead the design, implementation, and optimization of advanced FSM solutions. This is a client-facing role requiring strong technical expertise and the ability to deliver impactful digital transformation initiatives.Key ResponsibilitiesLead end-to-end FSM implementations (design to deployment & support)Translate business requirements into scalable FSM solutionsArchitect workflows across scheduling, dispatch, mobility, and service lifecycleDrive advanced capabilities like: AI-driven scheduling & optimization, Predictive maintenance, IoT integrationIntegrate FSM with ERP, CRM, and third-party systemsMentor teams and lead solution deliveryConduct workshops, demos, and stakeholder presentationsEnsure best practices, governance, and quality standardsRequired SkillsExpertise in leading FSM platforms: Salesforce Field Service, ServiceNow FSM, Oracle FSMStrong in scheduling, dispatch optimization & work order managementMobile workforce enablement experienceIntegration knowledge (REST/SOAP APIs, middleware)Cloud architecture understandingExcellent problem-solving & stakeholder management skillsPreferred QualificationsFSM platform certifications (Platinum/Advanced level preferred)Experience with AI/ML in service operationsIndustry exposure: Telecom, Utilities, Manufacturing, HealthcareAgile/Scrum experienceEducation: Bachelor’s/Master’s in Engineering, Computer Science, or related fieldLooking to take your career to the next level? We are on the lookout for a highly experienced FSM Platinum Consultant to drive large-scale Field Service Management transformations.

FSM Platinum Consultant (L4)

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Sharpwiz Technologies:

www.sharpwiztech.com/

Admin access needed