We are seeking a highly capable Virtual Manager to oversee and operate an AI-driven outbound appointment-setting system. This role is central to running and optimizing a structured prospecting and outreach engine powered by Synthflow, with CRM operations managed in Pipedrive. You will be responsible for orchestrating the end-to-end workflow—from script development and data structuring to system execution, reporting, and appointment setting support for the client’s pipeline.What You'll DoDevelop and refine outreach scripts for AI voice campaignsOrchestrate and operate the Synthflow system for outbound prospecting campaignsStructure workflows, sequences, and call logic within SynthflowCoordinate with the client on system development and iteration (including technical collaboration on builds)Load, organize, and manage prospecting data and account feeds for targetingEnsure accurate integration and synchronization between Synthflow and PipedriveMaintain and manage CRM pipeline hygiene, stages, and reporting accuracyGenerate performance reports (call outcomes, conversion metrics, booked appointments)Diagram and document workflows for clarity, scaling, and optimizationSupport appointment-setting outcomes by ensuring leads are properly handled and followed throughRequirementsProven experience in AI voice outreach or automation systems (Synthflow experience strongly preferred)Background in sales prospecting, outbound lead generation, or SDR operationsStrong technical aptitude with ability to work across automation tools and CRMsExperience using Pipedrive or similar CRM platformsAbility to structure workflows, pipelines, and campaign logic logically and clearlyComfortable collaborating in a technical build environment (working alongside developers or system builders)Strong communication skills and willingness to participate in occasional phone callsPreferred QualificationsExperience building or managing AI calling agents or voice botsFamiliarity with workflow automation tools (Make, Zapier, or similar)Experience in appointment-setting operations or high-volume outbound sales systemsAbility to document systems in diagrams or SOP formatTools & TechnologiesBackground in sales prospecting, outbound lead generation, or SDR operationsProven experience in AI voice outreach or automation systems (Synthflow experience strongly preferred)Ability to structure workflows, pipelines, and campaign logic logically and clearlyTechnical Requirements:Headset: USB headset with noise cancellationWebcam: Working webcamComputers: Primary and backup computer with at least i5 to i7 processor and 8GB RAMInternet: Main internet service speed of at least 25 Mbps wired connection; backup internet speed of at least 10 MbpsPerks and Benefits:Job security and stabilityExceptionally supportive teamOpportunities for career growthFun work environmentSchedule:Full-Time and/or Part-Time (PST, MST, EST, or CST)Location:This is a remote positionApply now and take the first step towards a rewarding career! Only qualified candidates will be processed and invited to take the assessment and schedule initial and final interviews.Please make sure you apply for the right job based on your experience. We prioritize applicants who successfully follow this instruction!Eligibility Requirement: Non-U.S. Based Applicants OnlyPlease note that the majority of our job positions are reserved for individuals living outside the United States. Applicants must reside outside of the United States and should not hold U.S. residency or citizenship unless specified otherwise by the role needed.We kindly ask that U.S. residents or citizens refrain from applying, as these opportunities are designed to support our international workforce.
