Director of Property Operations - Remote at Kasa Living | Torre

Director of Property Operations - Remote

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Full-time

Legal agreement: Employment

Compensation
USD70k - 90k/year
Non-negotiable
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities


People Management • Hire, train, and develop the Property Operations management team (currently 4 and growing!); they support 50+ representatives in the field at present • Provide collaborative support around daily operational challenges • Contribute to training and other resources for local representatives Cross-Functional Involvement: • Coordinate system improvement efforts with the Tech & Product team • Work with the Launch Operations team to ensure all expansion projects have a smooth handoff • Optimize guest support processes with the Guest Experience team; refine cross-team communication and support outlets • Streamline maintenance issue submission + resolution workflow between guests, the Guest Experience team, property partners, and on-site representatives Leadership + Strategy: • Participate in + lead meetings with team members from other departments and various Kasa thought leaders • Develop + execute ongoing departmental objectives and key results • Determine how best to deliver high quality standards while improving both operational and financial efficiencies • Establish tools and processes that increase accountability in the field and enhance Kasa quality standards
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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