Customer Service Representative at Solvo Global

✨ We’re Hiring! ✨ Are you fluent in English and passionate about helping others? This opportunity is for you! 📣 We are looking for a Customer Service Representative to join our growing team in Barranquilla. If you enjoy solving problems, supporting customers, and working in a dynamic environment — we’d love to meet you! 📍 Location: Centro Empresarial Las Américas III – Calle 77 #59-35, Floor 13 🕒 Schedule: Monday to Friday – availability between 9:00 a.m. and 7:00 p.m. 🗣️ English Level: B2+ 🏢 Modality: On-site 🎯 Bonuses: Based on metrics + Employee of the Month recognition 📈 Salary Increases: +$50 CAD after 6 months and another +$50 CAD after 1 year 🔎 What You'll Do: * Provide excellent customer service via phone, email, and live chat. * Handle and resolve customer issues effectively and professionally. * Route inquiries to the appropriate department or partner. * Identify system improvement opportunities. * Promote customer satisfaction and retention. 💡 Requirements: * Experience with inbound and outbound calls. * Proficient computer skills and ability to learn new software quickly. * Excellent verbal and written communication in English. * Strong problem-solving and critical thinking skills. * Previous customer service experience (preferred). * Salesforce experience is a plus. * Ability to work in a metrics-driven environment. * Professionalism when handling difficult customer situations. 📩 Interested? Apply now and be part of a company that values your growth and success.

Customer Service Representative

Emma

Responsibilities

Skills wanted:

Language(s) required:

Ricardo Andres Troncoso Hernandez

Ricardo Andres Troncoso Hernandez

About Solvo Global:

mission:

Job benefits for full-time members:

solvoglobal.com/

Admin access needed