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Posted 5 months ago
Requirements and responsibilities
What You’ll Lead and DeliverMulti-Product StrategyDefine and execute a multi-product roadmap that connects core applications, data capabilities, and AI-enhanced experiences.Design and test pricing, packaging, and positioning strategies that incentivize multi-product adoption and deepen enterprise value.Data & Insight LeadershipDevelop a clear vision for how data and insights create competitive advantage, improve outcomes, and open new monetization opportunities.Guide teams in defining data contracts, instrumentation, and analytics capabilities that enable actionable benchmarking and performance optimization.AI-First Product LeadershipChampion pragmatic AI use cases across classification, recommendations, and workflow automation to accelerate value delivery.Partner with engineering to embed agentic and automation capabilities that improve both team productivity and customer efficiency.Operational & PLG ExcellenceBuild and scale a product operations framework focused on outcomes, metrics, and iteration velocity.Leverage data-driven insights and customer telemetry to drive adoption, identify friction, and inform continuous improvement.Customer & Market InsightLead continuous discovery with customers to validate needs, assess willingness to pay, and refine product-market fit across multiple product lines.Translate customer and market feedback into roadmap priorities that strengthen retention and expansion.Cross-Functional LeadershipOperate as a peer within the PDE leadership triad, ensuring tight alignment between product, design, and engineering.Partner closely with GTM teams to position and package offerings, define hook features, and communicate differentiated value to the market.What Success Looks LikeLaunches new revenue-generating products or capabilities that extend HappyCo’s platform value.Demonstrates measurable cross-sell and expansion through product packaging and ecosystem design.Establishes a repeatable product operating cadence that improves visibility, accountability, and predictability.Delivers tangible AI and data-driven experiences that create competitive differentiation and measurable ROI for customers.Qualifications10+ years in B2B SaaS Product Management, with 5+ years leading PM teams across multi-product portfolios.Proven success building and scaling multiple products (0→1 and 1→n) across a unified platform.Deep understanding of multi-product pricing, packaging, and adoption mechanics that increase ACV and retention.Experience monetizing or productizing data, analytics, or AI-powered features into measurable customer value.Strength in outcome-based roadmapping, discovery, and lean delivery.Strong collaboration and executive communication skills; able to align product strategy with business goals.Experience in PropTech or operational SaaS is a plus, but not required — the ability to learn new verticals quickly is essential.How We WorkCustomer Obsessed: Deeply understand customer challenges and co-create solutions that deliver true value. Every product decision should move the needle for customer outcomes.GGSD (Get Good Shit Done): Focus on quality and results. Ship with velocity, learn fast, and refine continuously. Take ownership of outcomes and accountability for decisions.Kaizen: Never stop learning and improving. Embrace a growth mindset, seek feedback, and iterate based on data and customer insights. Progress beats perfection.Better Together: Operate as one team across Product, Design, and Engineering. Encourage rigorous debate, commit to decisions, and ensure clarity and transparency in communication.Make Happiness: Bring positivity and support to your team. Remove barriers for others, celebrate wins, and create an environment where people do their best work.LocationRemote-friendly across the U.S., with periodic travel for onsite planning, leadership alignment, and customer discovery.About HappyCoFounded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has more than 5 million units on its platform.Our HappyCo CultureHappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that allows us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our careers page!We OfferWork from anywhere supported by a flexible company cultureOpportunity to work for one of the fastest growing technology companies in the PropTech industryUnlimited vacation timeGenerous paid parental leaveCompetitive and equitable pay, including stock optionsMonthly stipends to support Wellness and Home Office expensesA note to Recruitment AgenciesA note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes.
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