Seasonal Competitive Cyclist Gearhead at CSC Generation | Torre
Seasonal Competitive Cyclist Gearhead
Report
CSC Generation

Seasonal Competitive Cyclist Gearhead

CSC Generation
Emma
Emma
You'll elevate the cycling experience for riders through expert product guidance and concierge service.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Part-time

Legal agreement: Employment

Compensation USD17.5/hour
location_on
Remote (for United States residents)
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Shared by
Emma of Torre.ai
 29 days ago

Requirements and responsibilities

Before you applyThis role requires deep, hands-on knowledge of road and/or mountain bikes — components, fit, apparel, and gear. If you can't speak fluently to a customer about drivetrain compatibility, saddle selection, or the difference between a gravel and CX build, this isn't the right fit. We screen for this in interviews.Start date and trainingStart Date: May 26, 2026Training: May 26–June 9 | Mon–Fri, 9am–5pm MST (8am–4pm PST | 10am–6pm CST | 11am–7pm EST) | No days can be missedTraining is paid, and you will train from homeWe provide all equipment for training and for the job; you cannot use personal equipmentWhat you get to do every dayProvide concierge level service to our riders/customersAssist riders with general product questionsAnswer calls, chats, and emailsBuild and maintain relationships with our ridersSolve problems; answer questions about orders, returns, shipping, and order statusContact customers via follow-upLearn our processes and systems to meet our customers' needsWork alongside a motivated and fun team full of riders that are passionate about bikesBuild your product knowledge through training and assisting our ridersAnswer inbound calls and make outbound callsWhat you bring to the roleExperience in the cycling industry preferredA passion for all things cyclingA passion for helping peopleMust be able to use computers daily and have basic computer operating skillsMust be able to multitask, prioritize, and think on your feetCustomer service and sales experience strongly preferredSchedule flexibility including weekends and evenings until 10:00pmAbility to build and maintain long-term relationships with customersAbility to use active listening to identify customer needs, concerns, and complaintsAbility to effectively communicate both verbally and written requiredAble to work efficiently and effectively within multiple channels of inquiriesRemote setup and schedule expectationsRemote — wired internet required. No mobile setups.Weekly rotating schedule — no set shiftsMust be available at least one weekend day/weekMust have some weekday availability until 9pm MST (8pm PST | 10pm CST | 11pm EST)Physical Demands, Visual Acuity & Working EnvironmentThe work environment
This job opening is closed.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)

Thank you

Thank you

check_circle

Payment confirmed

Torre Hunt

Torre Hunt

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.