System Administrator - Remote (Nearshore Preferred) at GSD Staffing | Torre
System Administrator - Remote (Nearshore Preferred)
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GSD Staffing

System Administrator - Remote (Nearshore Preferred)

GSD Staffing
Emma
Emma
You'll drive innovation and secure IT systems, scaling a rapidly growing MSP with AI-powered automation.
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Full-time

Legal agreement: Employment

Compensation
USD2.5k - 2.8k/month
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Remote (for Guatemala residents)
Remote (for Colombia residents)
Remote (for Mexico residents)
Remote (for El Salvador residents)
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Posted 3 months ago

Requirements and responsibilities

Job SummaryThe Systems Administrator is a critical technical role responsible for managing and optimizing our internal IT systems, security infrastructure, and automation processes. You will oversee the entire technology stack, implement automations, support Level 1 and Level 2 teams, and maintain the security and efficiency of client-facing and internal systems. This role is ideal for someone who thrives in a fast-paced MSP environment and is eager to contribute to innovative IT solutions.Company OverviewWe are a rapidly growing U.S.-based Managed Service Provider (MSP) delivering secure, cloud-first IT solutions and exceptional client service. Our team is dedicated to scaling businesses efficiently while providing employees with professional growth, training, and opportunities to lead in a fast-paced IT environment.Key ResponsibilitiesManage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platformsDevelop, optimize, and document automation workflows to improve operational efficiencyServe as the technical escalation point for Level 1 and Level 2 support teamsExecute IT projects within timelines and budgets, coordinating across teamsMaintain robust security posture across all internal and client-facing systemsMentor junior team members and provide guidance on best practicesReport on technical metrics, project progress, and system performance to leadershipRequirements3–5 years of hands-on experience in a Managed Service Provider (MSP) environmentStrong expertise in RMM and PSA platforms, enterprise security tools, and automation platformsExcellent communication skills for explaining technical concepts to non-technical stakeholdersProven project management skills and ability to meet deadlinesSelf-motivated, detail-oriented, and committed to thorough documentationWillingness to learn and adopt new tools, particularly RPA and AI-based automationPreferred QualificationsExperience with PowerShell, Python, or other scripting languagesFamiliarity with Microsoft 365 and Azure environmentsSecurity certifications (CompTIA Security+, Microsoft, or vendor-specific)Background in cybersecurity operations or threat analysisITIL or project management certificationsExposure to AI/ML tools and automation governance frameworksWhy Join Us?Fully remote position with a U.S.-based teamCompetitive monthly pay with opportunities for career growthBe part of a rapidly scaling MSP with plans to 10x the business in 5 yearsWork on AI-powered automation and innovative IT solutionsSupportive and growth-oriented work culture with direct access to leadershipHow to ApplyQualified candidates are encouraged to submit their applications through our career website: https://gsd-staffing.breezy.hr
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