Account Manager at BITCADET | Torre
Account Manager
trending_up Invest in Torre
BITCADET

Account Manager

BITCADET
Posted by
Dusty Dean
star_border star_border star_border star_border star_border
star star star star star
(2) info
Emma
Emma
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Company

Base compensation
USD3k - 3.5k/month

+ Bonuses (up to 10% of base compensation)

Negotiable
location_on
Remote (for Colombia residents)
Remote (for Argentina residents)
Posted 6 months ago

Responsibilities

This role involves owning 5–7 US client relationships at a growing digital agency that operates differently than anywhere you have worked before. Client Relationship Management: - You are the person our clients trust. - You are not a coordinator or a middleman. - You are the person clients call when something matters. - You run the meetings. - You extract the action items. - You write the briefs. - You dispatch work to specialists. - You make sure nothing falls through. - When priorities conflict across developers, designers, and media specialists, you make the call on what ships first. System Operation: - This role runs on Claude Code, an AI-powered system that connects to analytics, e-commerce, and project management platforms through a terminal interface. - You will operate a system that makes you faster than any PM with a Gantt chart. - You will learn it. - It will change how you think about client management. Team and Reporting: - You will join a team of 9 across development, design, media, and operations. - You will report directly to the founder. - Our clients are US-based companies in e-commerce and lead generation. Responsibilities: - Own 5–7 client relationships; you are their primary point of contact. - Run weekly client meetings (video calls, in English). - Convert every conversation into actionable briefs: technical briefs for developers, creative briefs for designers, media briefs for ad specialists. - Translate specialist analysis into language clients understand, and bring client context back to specialists. - Dispatch work, resolve priority conflicts, and follow through until it is delivered. - Operate inside Claude Code daily, an AI system that connects to Google Workspace, analytics dashboards, project management tools, and e-commerce platforms. - Know your clients' businesses well enough that they feel like you think about them every day, because you will. Requirements: - 3+ years managing client relationships at a digital agency; you have run accounts, not just supported them. - You can take a 30-minute client call and walk away with clear, actionable briefs for three different team members, without someone else translating for you. - Professional-level English; you are confident leading meetings and writing emails without translation. - You are already using AI tools in your work, because you wanted to, not because someone made you. This role is not suitable if: - You wait to be told what to do after a client call. - You think AI is something "the tech team handles." Compensation and Benefits: - $3,000–$3,500 USD per month depending on experience, reviewed at 90 days. - Quarterly performance bonuses tied to client satisfaction. - $100 USD per month health/wellness stipend. - Year-end bonus: one month's pay. - 15 days PTO plus local holidays. - $500 USD equipment stipend. - Fully remote, based in Colombia or Argentina, overlapping US Central/Eastern hours. - As we scale to 15–20 clients, you will hire and manage the second AM. This is a leadership path, not just an individual contributor role.
This job post is closed.