Credit & Collection Manager at Coconut VA | Torre
Credit & Collection Manager
trending_up Invest in Torre
Coconut VA

Credit & Collection Manager

Coconut VA
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Full-time

Legal agreement: Employment

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location_on
Remote (specific timezone)
public
GMT-05:00 to GMT-04:00
Shared by
Agustina Favuzzi
 29 days ago

Responsibilities

About the RoleWe’re looking for an experienced Credit & Collection Manager to manage cash application, payment reconciliation, and customer account support. This role requires strong attention to detail, financial accuracy, and the ability to independently resolve discrepancies in a high-volume environment.Key ResponsibilitiesApply customer payments from lockbox, ACH, wires, credit cards, and checks in the accounting systemResearch and resolve unapplied and misapplied cash transactionsReconcile daily cash receipts against bank deposits and investigate discrepanciesMaintain accurate records of payments, adjustments, and discrepancies for audit readinessPartner with AR, billing, and customer service teams to resolve payment issues and disputesCommunicate with customers to clarify remittance details and resolve payment discrepanciesSupport customer account reconciliations and month-end close activitiesFollow internal controls and company policies for accurate and compliant cash applicationDocument procedures and recommend process improvements to increase efficiency and scalabilityPrepare reports and documentation for audits, month-end close, and management reviewHandle ad hoc financial projects and requests from leadershipTools You’ll UseMicrosoft ExcelERP systemselectronic payment platformsaccounting systemsAP/AR automation toolsWhat We’re Looking ForNon-Negotiables:2+ years of experience in accounts receivable, cash application, or a related accounting roleStrong Excel and data-entry skillsExperience with cash posting, reconciliation, unapplied cash, and payment discrepanciesExceptional attention to detail and financial accuracyStrong problem-solving skills and ability to work independently in a high-volume environmentNice to Have:Experience with ERP systems and electronic payment platformsAP/AR automation experienceExperience supporting month-end close, audits, and internal controlsStrong customer service and communication skillsExperience in waste management, utilities, logistics, or related industriesAssociate’s or bachelor’s degree in Business, Accounting, or Finance
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