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Responsibilities
What you'll doLead a team of Solutions Engineers across commercial and channel-led engagementsEstablish consistent approaches to discovery, demos, POCs, and technical validationPartner with Sales on account strategy and build relationships with channel partners (MSPs, VARs, distributors)Coach team members through complex customer conversations and objection handlingUse customer feedback and pipeline metrics to improve team executionChampion practical use of AI, LLMs, and automation to improve productivity and solution developmentWhat they're looking forBackground in Solutions Engineering, Sales Engineering, or customer-facing technical consulting supporting complex, consultative sales cyclesExperience leading or mentoring technical teams—coaching technical storytelling, executive communication, and business value alignmentStrong channel experience working with MSPs, VARs, distributors, and technology alliance partnersTechnical foundation in identity and security technologies (IAM, PAM, IGA, authentication, cloud platforms, SaaS integrations)Familiarity with MEDDPICC or a similar enterprise sales methodologyPractical experience using LLMs, AI copilots, and automation to improve technical research and team productivityExperience with APIs, scripting, or identity security platformsWhy join?Health and dental insurance + 401(k)/RRSP retirement matchingGenerous paid time off and equity grant (RSU program)Commission eligibility and parental leave top-up programsFree 1Password account, paid volunteer days, and peer-to-peer recognitionRemote-first environment with in-person onboarding in Toronto1Password is a leading enterprise password manager and Unified Access Management platform, trusted by over 180,000 businesses worldwide and surpassing $400M in ARR. We're seeking a Manager, Solutions Engineering – Mid Market to lead a team supporting commercial customers and channel-led opportunities across North America. You'll guide technical discovery, shape solutions, and partner with Sales throughout the buying process—working closely with Channel, Product, Marketing, Customer Success, and Engineering to deliver thoughtful customer experiences and strengthen 1Password's position as a trusted security partner.
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