Office Manager at Bone Dry Roofing | Torre
Office Manager
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Bone Dry Roofing

Office Manager

Bone Dry Roofing
Emma
Emma
You will drive operational excellence and ensure customer satisfaction in a growing company.
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Full-time

Legal agreement: Employment

Compensation
USD17 - 20/hour
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Fort Wayne, IN, USA
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Posted 5 months ago

Requirements and responsibilities

Job DescriptionBone Dry is in search of a qualified Office Manager to support the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage. You will play a crucial role in ensuring efficient workflows and effective communication, as well as assisting the General Manager.Duties and ResponsibilitiesProcess all sold projects.Create job packets and leave in the appropriate area.Process credit applications for salesmen.Call the homeowner to schedule roofs and other projects.Send roof orders to the Distributor.Send payment links and reminders after each project.Facilitate the closing process of each completed projectMake AR calls.Enter completed repair job pictures in CRM.Answer all calls - make sure all calls get answered even if having to put someone on hold is neededGreet all incoming customers.Schedule and confirm sales appointmentsCall all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send a short emailProcess route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets.Process open proposals in CRM.Secure mail and apply any payments from checks received.Make deposits.Order EagleViews for next day's sales appointments.Do courtesy reminder calls for appointments - mark customers on the route sheet with a check mark if you spoke with them and a LM if you had to leave a message.QualificationsHigh school diploma or equivalentPrior customer service experience preferredPrior administrative/office experience a plusBilingual is a plusMilitary service is a plusCompensation and BenefitsHourly compensation range of $17 to $20 commensurate with experienceMedical, Vision, and Dental insuranceCompany paid Life InsuranceCompany paid short-term disability401(k) planPTO, Vacation, and Holiday payAbout the CompanyBone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact [email protected], and a representative will be in touch.
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