Collections Support Associate (Part-time) at Sagan Recruitment | Torre
Collections Support Associate (Part-time)
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Collections Support Associate (Part-time)

Sagan Recruitment
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Agustina Favuzzi
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(3.2K) info
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Full-time
Compensation
USD800 - 1K/month
Non-negotiable
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Remote (for Mexico residents)
Remote (for Philippines residents)
Remote (for Colombia residents)
Remote (for Ecuador residents)
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Published 4 months ago

Responsibilities & more

Job Title: Collections Support Associate (Part-time) Location: Remote (LATAM or CEE Preferred) Salary Range: 800 - 1000 USD/month, according to experience Important note: This role will start as part-time, with the possibility of growing into a full-time position as the workload increases. Work Schedule: Part-time (20–25 hours/week), with availability for overlap during 9:00 AM – 5:00 PM ET NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals. About the Company: Sagan represents a boutique U.S.-based consultancy that provides strategic and operational support to its clients. The team is highly collaborative, remote-first, and focused on delivering reliable execution and excellent client service. Position Overview: We’re seeking a detail-oriented, proactive Collections Support Associate to help monitor and follow up on outstanding B2B invoices. This role is critical to ensuring timely payments from clients and maintaining clear records for the operations team. You’ll be responsible for calling clients, logging status updates, flagging issues, and maintaining simple reporting in Excel. Strong phone communication skills and consistency are key to success. Key Responsibilities: Make professional outbound calls to U.S.-based businesses regarding outstanding invoices. Track payment statuses and conversations using Excel or internal tools. Escalate payment issues or non-responsive accounts to the operations team. Coordinate follow-ups via email or phone as needed. Maintain and update daily collections reports. Identify recurring issues and suggest possible improvements to the follow-up process. Qualifications: Strong spoken and written English. Comfortable making phone calls to U.S.-based businesses. Experience with AR follow-up, collections, or client coordination. Proficiency in Excel (updating trackers, basic formulas). Reliable, consistent, and organized with good follow-through. Nice-to-Haves: Experience with CRM systems or dialers (e.g., Aircall, RingCentral, HubSpot). Prior work in a U.S.-based professional environment. Familiarity with basic collections workflows or invoice tracking tools. Ability to suggest process improvements or automation ideas over time.
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