Business Intelligence Developer
Manulife Business Processing Services
Feb 2020 - May 2023 (3 years 4 months)
• Evaluated and streamlined BI development processes to improve delivery efficiency and maintainability.
• Optimized data models and queries, reducing report refresh duration by 75% and improving overall report performance.
• Designed and delivered enterprise-level Power BI dashboards for regional executives and global stakeholders, supporting strategic planning and operational insights.
• Developed Power BI reports and dashboards using data from SharePoint, Data Lake, and Anaplan.
• Managed BI requests end-to-end, from requirements analysis through delivery of reporting solutions.
• Streamlined recurring reporting workflows through Power Automate, improving operational efficiency and report delivery timelines.
• Ensured rigorous adherence