Trilingual Senior Technology Manager with more than 17 years of experience in multinational companies, managing software development operations and technological infrastructure, implementing, operating and supporting digital products on-premises and SaaS, with experience managing teams traditional and
agile, software factories, IT operations, digital transformation projects, software development and maintenance services. With proven success in ERP and CRM implementation, RPA, AI, IoT, service desks and infrastructure management. Solid background in all areas of IT with global clients, result oriented and team development in different industry sectors as Agri-Business, Banking, Mining, Telco, ITO / BPO, Pharma, Digital, and EdTech. Leadership in pre-sales processes, service design and new business opportunities.