Pedro Pablo Goicochea Romero

Security Engineer

Expedia Group

Jan 2025 - Apr 2026 (1 year 4 months)

▪ Administered Zscaler Private Access (ZPA) and Zscaler Internet Access (ZIA) to enforce Zero Trust architecture, securing access for global enterprise applications. ▪ Developed granular access control policies aligned with least-privilege standards, reducing the organization’s potential attack surface. ▪ Resolved high-priority network security incidents across Zscaler and Akamai environments, ensuring 99% availability of secure enterprise access. ▪ Collaborated with network and infrastructure teams to remediate misconfigurations, strengthening global access governance. ▪ Leveraged SIEM tools (QRadar and Splunk) for continuous monitoring, reporting, and policy enforcement to identify security gaps.

Security Engineer

Zoluxiones

Apr 2023 - Jun 2024 (1 year 3 months)

▪ Executed Identity & Access Management (IAM) operations, managing complex access lifecycles across Active Directory and Exchange while maintaining 95%+ SLA compliance. ▪ Automated repetitive security tasks by adapting PowerShell scripts, reducing manual effort by 2 hours daily and increasing team productivity for user auditing and provisioning ▪ Conducted security monitoring and threat hunting via Splunk to enforce the Principle of Least Privilege (PoLP) and detect unauthorized access patterns. ▪ Provided security oversight for cross-functional IT projects, ensuring new implementations met enterprise safety and availability standards. ▪ Leveraged Microsoft Azure to support cloud-based security infrastructure and identity synchronization, e

Technical Support Analyst

AYNITECH GROUP

Nov 2019 - Apr 2023 (3 years 6 months)

▪ Managed the Identity Lifecycle for employees and contractors, including automated and manual onboarding, offboarding, and role-based access adjustments. ▪ Administered Okta, Active Directory, and Workday to provision and de-provision access to mission-critical enterprise applications and data. ▪ Authored SOPs and ServiceNow dashboards for identity governance, improving response times and ensuring 100% compliance with ITIL frameworks. ▪ Leveraged Microsoft Azure cloud services to support infrastructure operations, integrating these tools into the broader IT environment to maintain secure access and system continuity within the scope of the role.

Service Desk Analyst

Aynitech

Oct 2018 - Oct 2019 (1 year 1 month)

▪ Provided global technical support for Expedia employees, resolving identity and software issues via Okta, Exchange Admin Center, and ServiceNow. ▪ Triaged and escalated security-related tickets to specialized engineering teams, ensuring rapid resolution of authentication roadblocks.

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Help Desk Technician

Geeksonsite

Feb 2017 - Dec 2017 (11 months)

▪ Provided first hand support on IT problems to an average of 60 clients per week. ▪ Chosen as employee of the month 7 times.

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Asistente de sistemas

VILLEGAS CALLE CONSULTORES

Oct 2016 - Jan 2017 (4 months)

▪ Appointed in charge of the company’s website and backups of accounting software. ▪ Assisted company employees on different types of IT issues.

Pedro Pablo Goicochea Romero

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