Pau Portugal

Pau Portugal

About

Detail

Managing operations and ensuring customer satisfaction at Romelia.
Ciudad de México, Mexico

Contact Pau regarding: 
work
Full-time jobs
Starting at USD7.25/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • R
    Restaurant General Manager
    Romelia
    Nov 2025 - Current (10 months)
    As the Restaurant General Manager and Administrator at Romelia in Roma Norte, Mexico City, I lead all daily operations, social media marketing, financial management, and event execution for a high-volume, three-story restaurant specializing in a fusion of Spanish and Mexican cuisine. I successfully balance front-of-house hospitality with heavy backend business administration, directly planning, budgeting, and executing a busy calendar of private parties and special events across multiple floors, which successfully increased overall sales by 10%. My leadership focus centers on managing and mentoring a close-knit team of 6 service and kitchen staff members, enforcing strict health and safety standards, and driving profitability by auditing la
  • P
    Wardrobe Assistant
    Pink Flamingo
    Aug 2024 - Jan 2025 (6 months)
  • A
    General and Social Media Manager
    Accá Restaurant
    Jun 2023 - Current (3 years 3 months)
    • Played a key role in opening the restaurant, overseeing hiring, onboarding, vendor sourcing, inventory setup, and operational systems to ensure a successful launch. • Directed daily operations, including staff scheduling, reservations, front- and back-of-house coordination, and vendor relationships. • Recruited, trained, and managed a team of 10 employees, fostering a culture of collaboration, accountability, and service excellence. • Oversaw budgeting, payroll, inventory, and cost control measures to maintain profitability and operational efficiency. • Ensured compliance with health, safety, and food service regulations, maintaining a safe and welcoming environment. • Produced and published social media content and promotions that i
  • V
    Front Desk Receptionist
    VEMAC
    Jul 2020 - Oct 2023 (3 years 4 months)
    Front Desk Receptionist Greet people upon arrival and provide a welcoming environment while handling any inquiries. Handle getting PO’s as well as entering invoices accurately. Manage employee’s credit card verification of purchases and entering tickets. Developed an understanding of accounting in construction and the concrete and construction industry. Oversee schedules and provide directed support to daily operations to maximize productivity. Answer the telephone promptly and attend to callers' requests appropriately and professionally. - Applied principles of business development gained through hands-on experience in restaurant operations and construction management to identify growth opportunities and support strategic decision-making
  • Kokua Education
    Substitute Teacher
    Kokua Education
    Jan 2020 - Oct 2020 (10 months)
    Adapt teaching methods and instructional materials to meet students' varying needs and interest Build and maintain trusting relationships to facilitate classroom learning Establish and enforce rules for behavior and procedures for maintaining order among students. Create and integrated lesson plans in the teacher's absence, successfully complete transition where teacher ended. Generate a positive, inclusive, and safe learning environment that is conducive to learning.
  • B
    Production Assistant
    Buenaventura Cine
    Sep 2019 - Nov 2019 (3 months)
    Worked in the preproduction of Rodrigo Pla’s film, as well as the filming period. Learned a bit about every department in the Production of the film. Assisting different departments to maintain smooth operations and meet project deadlines Crew and set payments as well as 2nd Assistant Director
  • L
    Media Coordinator
    Lawyer Marcella Dominguez
    Jan 2018 - Jan 2019 (1 year 1 month)
    - Managed all of the social media accounts and developed and implement engaging content - Oversaw editing and managing the YouTube Chanel while introducing strategies to increase subscribers - Handled photo-editing duties, and provided assistance with clients to maintain a 100% satisfaction rate - Conducted market and industry research to remain knowledgeable on new trends - Planned and managed social media campaigns to increase overall awareness - Utilized background in financial management to oversee departmental budgets and production costs, ensuring all media projects remained fiscally responsible and aligned with organizational goals. - Leveraged experience in executive assistance to provide high-level administrative support, optimizin
  • C
    Salesperson
    Cleopatra
    Jan 2014 - Jan 2015 (1 year 1 month)
    - Built and maintained a professional relationship with customers to increase store loyalty - Developed and implemented sale strategies to maximize sales and repeat customers - Determined customer needs by asking relevant questions and listening actively to the responses. - Oversaw inventory management and answered phone calls in a professional manner
  • T
    Salesperson
    Time Square Watch Shop
    Jan 2014 - Jan 2015 (1 year 1 month)
    - Provide exceptional customer service and ensure a 100% satisfaction rate - Utilized product knowledge to guide customers through the features, values, and benefits of each product - Build and maintain relationships with customers to increase customer retention - Implemented effective sales techniques to maximize company sales and increase revenue
  • T
    Salesperson
    Time Square Watch Shops
    Jan 2014 - Jan 2015 (1 year 1 month)
  • Dippin Dots LLC
    Salesperson
    Dippin Dots LLC
    Jan 2013 - Jan 2014 (1 year 1 month)
  • K
    Hostess
    Koze Teppan Grill
    Jan 2010 - Jan 2011 (1 year 1 month)
Education verified_user 0% verified
  • U
    Bachelor's Degree, Digital Communication and Media/Multimedia
    University of Texas El Paso
    Jan 2018 - Current (8 years 8 months)
  • The University of Texas at El Paso
    Bachelor of Arts - BA, Digital Communication and Media/Multimedia
    The University of Texas at El Paso
    Jan 2013 - Dec 2018 (6 years)