Paulo Joel Casillas Villa

Supply Chain Specialist

The Hershey Company

Feb 2025 - Current (1 year 5 months)

• Lead end-to-end supply chain strategy for Amazon U.S. salty snacks business, managing ~2M orders/week and aligning operations with Amazon forecasting models, ordering patterns, and logistics requirements. • Delivered +20% YoY sales growth vs target by improving demand alignment, supply planning, and execution. • Reduced Amazon chargebacks by 40% YoY through continuous improvement initiatives, including ASN accuracy enhancements and packaging optimization. • Designed and implemented automated reporting solutions using Power BI, Excel, SAP, and AI-driven analytics, improving visibility and decision-making speed. • Own planning and execution of the Amazon Summer Ship Program ($20M+ revenue), coordinating 3PL operations for direct-to-consumer

Inventory Analyst / Order Management Specialist

HP INC

Jun 2024 - Feb 2025 (9 months)

• Led an order management team of 8, overseeing end-to-end order execution using SAP S/4HANA. • Reduced order-to-cash cycle time by 20% through process automation and workflow optimization. • Improved order accuracy and service levels by configuring SAP processes and resolving system inefficiencies. • Monitored KPIs and drove performance improvements across fulfillment, delivery, and customer satisfaction. • Partnered with Sales, Finance, and Supply Chain teams to streamline operations and reduce discrepancies.

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Steel Account Manager

Honda Trading

Mar 2022 - Nov 2022 (9 months)

• Managed international procurement of steel coil (~30 tons/month, ~$30K USD), ensuring cost efficiency and supply continuity. • Led supplier negotiations and sourcing strategies to secure optimal pricing and delivery terms.

Supply Chain Consultant (Freelance)

freelance

Jan 2022 - Jan 2024 (2 years 1 month)

• Puppy Cake (pet food manufacturing startup): Optimized procurement and inventory planning processes, reducing operational costs and improving service levels through supplier negotiation and process redesign. • Growrk (IT asset management SaaS startup): Redesigned procurement and asset logistics workflows, improving efficiency in equipment lifecycle management and reducing stock imbalances. • Advised both companies on ERP utilization and data-driven decision-making to enhance operational efficiency. • Improved inventory planning by analyzing demand trends and reducing stockouts. • Collaborated with suppliers and logistics partners to optimize supply chain performance. • Conducted cost analysis to support strategic sourcing decisions.

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Material Planner

Arrow Components

Mar 2021 - Mar 2022 (1 year 1 month)

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Material Planner

Arrow Components

Jan 2021 - Mar 2021 (3 months)

Paulo Joel Casillas Villa

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