Paula Caniglia

Paula Caniglia

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Senior Sales, Marketing & Bid Operations
Buenos Aires, Argentina

Contact Paula regarding: 
Flexible work
Starting at USD18/hour
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Résumé


Jobs verified_user 0% verified
  • D
    Senior Sales Support Specialist
    Dexon Technology
    Nov 2023 - Aug 2025 (1 year 10 months)
    • Managed operational and administrative aspects of top client contracts for ILI services, ensuring compliance with personnel, vehicle, and documentation requirements. • Reviewed tender documents and contracts to ensure regulatory compliance, drafting and revising legal agreements to protect organizational interests. • Prepared and managed tender submission documents, maintaining accurate databases and streamlining communication with clients for timely submissions. • Enhanced sales processes through CRM optimization, special reports, and marketing support, driving regional sales efficiency across Latin America. • Led project engineering for business development, assessing RFPs and RFQs to define technical requirements and present so
  • Expeditors
    Regional Sales, Marketing & Bid Operations Manager
    Expeditors
    Jul 2019 - Sep 2023 (4 years 3 months)
    • Supported 15 branches across Latin America, driving annual sales growth through strategic oversight of sales, marketing, and bid operations. • Developed and executed targeted marketing campaigns, increasing brand awareness and enhancing customer engagement through in-person and virtual events. • Managed regional bid processes (RFIs, RFPs, RFQs) for opportunities exceeding USD 25K/month, achieving an increase in bid win rate through strategic project management and customized content creation. • Coordinated cross-functional teams to deliver high-quality bid responses, improving bid success rates. • Enhanced reporting and analytics, enabling data-driven decision-making and improving sales forecasting accuracy. • Utilized Slack for
  • Expeditors
    Customer Retention & Development Manager
    Expeditors
    Mar 2018 - Jun 2019 (1 year 4 months)
    • Spearheaded customer retention and development initiatives, increasing client retention rates through tailored account management strategies. • Managed VIP client relationships, developing KPIs and quality surveys to enhance client satisfaction. • Delivered training on company tools and participated in global alignment calls to streamline customer-focused processes. • Collaborated across departments to implement process improvements based on client feedback and performance metrics. • Additionally, provided executive assistance to VPs and Directors, supporting them with presentations and personal tasks, while also planning events for top customers, which further strengthened client relationships and engagement. • This position ov
  • Expeditors
    Customer Retention & Global Business Operations
    Expeditors
    Mar 2017 - Mar 2018 (1 year 1 month)
  • Expeditors
    Air customer service & LAM
    Expeditors
    Feb 2016 - Feb 2017 (1 year 1 month)
  • Expeditors
    District Trade Compliance
    Expeditors
    Jan 2015 - Jan 2016 (1 year 1 month)
  • Expeditors
    Sales Assistant & LAM
    Expeditors
    Apr 2011 - Mar 2015 (4 years)
    As a Sales Assistant & LAM, I played a crucial role in supporting the sales team by managing customer inquiries, processing orders, and maintaining product knowledge to enhance customer satisfaction. I assisted in the preparation of sales presentations and reports, ensuring that all materials were accurate and visually appealing. Additionally, I provided executive assistance by supporting VPs and Directors with presentations and personal tasks, which helped streamline their workflow and allowed them to focus on strategic initiatives. My contributions were essential in fostering a collaborative environment and driving sales success.
  • O
    Customer Service
    Ocean Shipping
    Jul 2010 - Mar 2011 (9 months)
Education verified_user 0% verified
  • UADE
    Licentiate degree, International Business/Trade/Commerce
    UADE
    Jan 2007 - Jan 2013 (6 years 1 month)
  • I
    Bachiller con orientación en Ciencias Económicas
    Instituto Elisa Harilaos
    Jan 1993 - Jan 2006 (13 years 1 month)